General Terms and Conditions (GTC)
of SCHRAUBERBLOG GmbH, Commercial Register No. 601175 g,
5020 Salzburg, Franz-Wolfram-Scherer-Straße 30, for the B2C sector
Effective as of April 20, 2026
1. Scope of Application:
These General Terms and Conditions (hereinafter “GTC”) apply to all contracts concluded between SCHRAUBERBLOG GmbH, FN 601175 g, Franz-Wolfram-Scherer-Straße 30, 5020 Salzburg, Austria (hereinafter “Provider”) and consumers within the meaning of Section 1(1)(2) of the Consumer Protection Act (hereinafter “Customer”) regarding deliveries and services, as well as for the related pre-contractual obligations.
Any deviating terms and conditions of the Customer shall not become part of the contract unless the Provider expressly agrees to them in writing.
2. Subject Matter of the Contract:
2.1. Sale of Merchandise via Online Retail:
The presentation of products in the online store does not constitute a legally binding offer, but merely an invitation to place an order. By clicking the [Buy/Place Order] button, you are placing a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation via email immediately after receiving your order.
2.2. Sale of digital subscriptions via the Ehrenschrauber app:
The Provider offers various digital services via the Ehrenschrauber app, in particular access to vehicle data, repair data, maintenance recommendations, and other technical information.
Depending on the scope of the content, its use requires a paid subscription. The customer may choose between various subscription terms and pricing models. The contract for a digital subscription is concluded upon the customer’s order and the provider’s subsequent written confirmation.
Subscription fees are payable in advance and can be settled using the payment methods specified during the ordering process (PayPal and credit card). The content is protected by copyright and may be used exclusively by the registered customer. Sharing with third parties is prohibited.
3. Delivery and Provision:
3.1. Delivery of Merchandise Products:
Delivery will be made to the address provided by the customer. The provider will make every effort to ship the ordered products within the specified delivery time. In the event of a delivery delay, the customer will be notified immediately in writing. The risk of accidental loss and accidental deterioration of the goods passes to the customer upon delivery to the customer or to an authorized third party.
3.2. Provision of Digital Content:
Access to the digital content of the Ehrenschrauber app is granted upon successful registration and payment for the selected subscription. The digital content is available for the duration of the subscription. Access to the content expires upon termination of the subscription.
4. Prices and Payment Terms:
The total cost includes all listed prices, including all taxes and fees; shipping costs are listed separately. The purchase price is due immediately upon conclusion of the contract and can be paid using the payment methods offered during the ordering process (PayPal and credit card). For subscriptions, payment is due in advance according to the selected term. The customer will receive an invoice via email or through their customer account.
5. Right of Withdrawal and Cancellation:
5.1. Right of Withdrawal for Merchandise Purchases:
Customers have the right to withdraw from the purchase contract within 14 days of receiving the goods without providing a reason.
To exercise the right of withdrawal, the customer must notify the provider of their withdrawal by means of a clear statement (e.g., a letter sent by mail or an email).
In the event of a withdrawal, the customer will be refunded all payments made (via the respective payment method selected) as soon as the goods have been returned in perfect condition. The customer bears the direct costs of returning the goods.
5.2. Right of withdrawal for digital content or subscription contracts:
The customer has the right to withdraw from the subscription contract within 14 days (calculated from the date the contract is concluded or the order confirmation is sent) without giving any reason. To exercise this right, the customer must notify the provider of their decision to withdraw by means of a clear statement (e.g., via email or mail).
Early Expiration of the Right of Withdrawal for Digital Content: The right of withdrawal expires early for contracts regarding the delivery of digital content not stored on a physical data carrier (such as app usage) if the provider has begun fulfilling the contract, after the customer has expressly agreed that performance of the contract may begin before the expiration of the withdrawal period and has confirmed their understanding that, by giving their consent to the commencement of performance, they lose their right of withdrawal.
6. Contract Term and Cancellation of Subscriptions:
Subscriptions to the Ehrenschrauber app have a specific term depending on the selected plan. The subscription may be canceled effective at the end of the term. There will be no automatic refund of amounts already paid.
If the subscription is not canceled in a timely manner, it will be automatically renewed for the originally subscribed term. However, such an automatic renewal is only effective for the consumer if the provider informs the customer in a timely and separate manner, prior to the start of the cancellation period, of their existing right to cancel and the legal consequences of failing to do so (the renewal).
7. Warranty and Liability:
7.1. General:
The information provided in the app is based, among other things, on automated text generation using artificial intelligence. Despite exercising the utmost care in compiling and processing the data, no liability or warranty can be assumed for the accuracy, completeness, and/or suitability of the content. The content does not constitute professional advice and, in particular, does not replace information provided by a qualified professional (such as repair manuals). Use of all information provided in the app is at your own risk.
Excluded from this is liability for personal injury, for which the provider is already liable without limitation even in cases of slight negligence. In the case of property damage or financial loss resulting from reliance on the app’s content or its implementation, however, the provider is liable only for intentional acts and gross negligence. In cases of slight negligence, liability for property damage and financial loss is excluded, unless it involves a breach of a material contractual obligation, the fulfillment of which is essential for the proper performance of the contract and on whose compliance the customer may regularly rely. Liability for lost profits is excluded.
7.2. Warranty for Merchandise and Digital Services:
The statutory warranty provisions of the Consumer Warranty Act (VGG) apply. If the delivered goods or digital content are defective, the customer may request repair or replacement. If this is not possible, the customer may request a reduction in the purchase price or a refund.
7.3. Liability for Digital Content:
The provider assumes no liability (beyond the mandatory statutory warranty) for the content provided in the Ehrenschrauber app or for its accuracy or completeness.
8. Data Protection:
The provider processes personal data exclusively in accordance with applicable data protection laws. Further information on the processing of customer data is available in the Privacy Policy.
https://schrauberblog.at/datenschutz
9. Final Provisions:
Contracts with the Provider are governed exclusively by Austrian law. Mandatory consumer protection provisions of the country in which the customer has their habitual residence remain unaffected by this.
Should individual provisions of these Terms and Conditions become invalid, the validity of the remaining provisions shall remain unaffected. Amendments or additions to these Terms and Conditions must be made in writing, as must any waiver of this written form requirement.
