PRIVACY POLICY

STATUS as of 03.04.2025

Data Protection Officer:

Marco ten Hagen office@schrauberblog.at

5020 Salzburg, Franz-Wolfram-Scherer-Straße 30/TOP E9a+b

The protection of your personal data is a top priority for us. Your personal data will be treated confidentially in accordance with the data protection regulations and this privacy policy. Your data will not be passed on to third parties without your express consent.

Information and deletion of your data:

You have the right to information, correction, deletion, blocking, restriction of processing and data transfer of your personal data at any time.

Furthermore, you have the right to withdraw your consent to the use of your personal data at any time. The legality of the processing of personal data remains unaffected by the exercise of the right of revocation.

If you are of the opinion that the processing of your personal data by us violates the applicable data protection regulations or your data protection claims have been violated in any other way, you have the option of complaining to the competent supervisory authority. The Data Protection Authority, 1080 Vienna, Wickenburggasse 8, dsb@dsb.gv.at, is the competent local authority.

Personal data:

Personal data means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier.

This includes information such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. This includes information such as your name, email address, postal address or telephone number, i.e. information that is directly associated with your identity.

Data security:

Appropriate technical and organizational precautions are taken to protect your personal data. These precautions relate in particular to protection against unlawful, unauthorized and accidental access, loss, use, processing and manipulation of your personal data.

Nevertheless, it cannot be ruled out that information that you have made available to us via the Internet may be viewed and used by other persons.

Please note that we therefore accept no liability whatsoever for the disclosure of information due to data transmission liability not caused by us and/or unauthorized access by third parties.

Storage duration:

If no explicit storage period is specified at the time of collection (e.g. as part of a declaration of consent), we are obliged to delete personal data in accordance with Art. 5 para. 1 lit. e GDPR as soon as the purpose for processing has ceased to exist. In this context, we would like to point out that statutory retention obligations constitute a legitimate purpose for the processing of personal data.

In principle, we store and retain data in personal form until the termination of a business relationship or until the expiry of applicable guarantee, warranty or limitation periods, and beyond that until the termination of any legal disputes in which the data is required as evidence, or in any case until the end of the third year after the last contact with a business partner.

Transmission of personal data:

Your personal data will not be transferred to third parties for purposes other than those listed in this privacy policy.

We only pass on your personal data to third parties if:

• you have given your express consent in accordance with 6 para. 1 lit. a GDPR,
• the disclosure is necessary for the purposes of the legitimate interests pursued or for the establishment, exercise or defense of legal claims pursuant to point (f) of Article 6(1) GDPR and there is no reason to assume that

you have an overriding legitimate interest in the non-disclosure of your data,

• there is a legal obligation for the disclosure pursuant to 6 para. 1 lit. c GDPR, as well as this is legally permissible and / or
• it in accordance with 6 para. 1 lit. b GDPR for the processing of

contractual relationships with you.

Transmission to third countries:

If we process data in a third country or if this occurs in the context of the use of third-party services or disclosure or transfer of data to other persons or companies, this will only take place for the reasons described above for the transfer of data.

Subject to express consent or contractual necessity, we only process or have the data processed in third countries with a recognized level of data protection or on the basis of special guarantees, such as contractual obligations through so-called standard contractual clauses of the EU Commission, the existence of certifications or binding internal data protection regulations in accordance with Art. 44 - 49 GDPR.

Server log files:

The data in the so-called log files are evaluated by us in anonymized form in order to further improve the website/application and make it more user-friendly, as well as to find and rectify errors more quickly. In addition, these log files are used to control server capacities in order to be able to provide appropriate data volumes if necessary, as well as for

To ensure a smooth connection to our website/application and to ensure the smooth use of our website.

Your data will be deleted as soon as it is no longer required for the purpose for which it was collected. Data used to provide the website will be deleted at the end of the respective session.

If your data is stored in log files, it will be deleted within 14 days. Storage beyond this period is possible and the IP addresses of the users are anonymized so that they can no longer be assigned.

Cookies:

We also use so-called "cookies" on our website/application. These are small test files that are stored on your end device with the help of the browser until you delete them.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

The use of these so-called cookies serves to make our website/application more user-friendly. These stored cookies enable us to recognize your browser on your next visit.

Furthermore, cookies are also used for the purpose of better tailoring our website/application to the interests of our website visitors or to generally improve our website in terms of user-friendliness on the basis of statistical evaluations.

Contact form: 

If you contact us using the form on our website/application, the data you provide will be stored for six months for the purpose of processing your inquiry and in the event of further inquiries. This data will not be passed on without your consent.

Google Analytics:

Our website/application uses Google Analytics, a web analysis service of Google Inc (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, hereinafter referred to as "Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site/application. The information generated by the cookie about your use of our website/application is usually transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on our website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of our website/application, Google will use this information for the purpose of evaluating your use of the website/application, compiling reports on website activity and providing other services relating to website activity and internet usage to the operator of this website/application.

website/application operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website/application (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link(http://tools.google.com/dlpage/gaoptout?hl=de).

Google Web Fonts:

In order to display our content correctly and graphically appealing across all browsers, we use "Google Web Fonts" from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) on this website/application for the following purposes

Representation of fonts.

Our website/application uses so-called web fonts provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as "Google") for the uniform display of fonts. When you visit our website, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

For this purpose, the browser you are using must connect to Google's servers. As a result, Google becomes aware that our website/application has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

If your browser does not support web fonts, a standard font will be used by your computer.

Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.

Google Maps: 

Our website/application uses the map service Google Maps. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as "Google").

To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website/application. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

If you do not agree to the future transmission of your data to Google in the context of the use of Google Maps, you also have the option of completely deactivating the Google Maps web service by switching off the JavaScript application in your browser. Google Maps and thus also the map display on this website can then not be used.

You can find more information on the handling of user data in the

Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.

Google AdWords:

Our website/application uses the services of Google AdWords from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as "Google").

If you reach our website via an advertisement placed by Google, Google Adwords will place a conversion cookie on your computer. A conversion cookie loses its validity after thirty days and is not used to identify you.

If the cookie set has not yet expired when visiting certain pages of our website/application, we and Google recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different conversion cookie. Cookies can therefore not be tracked via the websites/applications of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

You can prevent the setting of cookies by our website at any time by means of a corresponding setting of the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Google from placing a conversion cookie on your IT system. In addition, a cookie already set by Google AdWords can be deleted at any time via the Internet browser or other software programs. You also have the option of objecting to interest-based advertising by Google. To do this, you must call up the link www.google.de/settings/ads from the Internet browser you are using and make the desired settings there.

You can find more information on the handling of user data in the

Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.

Google AdWords Remarketing:

Our website/application uses the functions of Google AdWords Remarketing, which we use to advertise this website/application in Google search results and on third-party websites. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as "Google").

This function is used to present interest-based advertisements to website/application visitors within the Google advertising network and on third-party websites. A so-called "cookie" is set in the browser of the website/application visitor, which makes it possible to recognize the website/application visitor when they visit websites that belong to the Google advertising network. On these pages, the visitor may be presented with advertisements that relate to content that the visitor has previously accessed on websites that use Google's remarketing function.

You can permanently deactivate the setting of cookies for advertising preferences by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/onweb/.

You can find more information on the handling of user data in the

Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.

Google Search Console:

We use Google Search Console, a web analysis service from Google, to continuously optimize the Google ranking of our websites/applications.

Google Search Console allows us to carry out search analyses that allow us to

provide information about how often our website/application appears in Google search results. This allows us to monitor and manage our website/application in the search index.

No personal user or tracking data is processed or transmitted to Google as part of the use of Google Search Console.

Linkedin Analytics:

Our website/application uses functions of the LinkedIn network. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.

Each time you access a page of our website/application that contains LinkedIn functions, a connection to LinkedIn servers is established. LinkedIn is informed that you have visited our website/application with your IP address. If you click on the LinkedIn "Recommend" button and are logged into your LinkedIn account, LinkedIn is able to associate your visit to this website with you and your user account.

You can find more information on the handling of user data in the

Linkedin privacy policy: https://www.linkedin.com/legal/privacy-policy.

Shopify Analytics:

Our website/application also uses the services of Shopify International Ltd, 2nd Floor 1-2 Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32 (hereinafter referred to as "Shopify").

Our online store is operated via the Shopify platform. Information about user behavior on our website, in particular IP address, browser type, pages visited, timestamp and information about purchases made is collected and stored.

You can find more information on the handling of user data in the

Privacy policy of Shopify: https://www.shopify.com/legal/privacy.

Meta Ads/Meta Pixel:

Our website/application uses the Meta Ads and Meta Pixel services of Meta Platforms Ireland Limited, Merrion Road Dublin 4, Dublin, D04 X2K5 (hereinafter referred to as "Meta").

This data is used to measure the effectiveness of our advertisements, particularly on Facebook and Instagram. Data on page views, purchases or shopping cart actions are recorded and forwarded to Meta in pseudonymized form.

Meta can link this collected data to your Facebook account and process it for its own purposes.

You can find more information on the handling of user data in Meta's privacy policy: https://www.facebook.com/privacy/policy.

TikTokAnalytics/TikTok Pixel:

Our website/application uses the services TikTokAnalytics/TikTok Pixel from TikTok Technology Limited, The Sorting Office, Ropemaker Place, Dublin 2, Dublin, D02 HD23, Ireland (hereinafter referred to as "TikTok").

We use the TikTok Pixel tool to analyze marketing measures. This is a tracking tool that records user interaction on our website/application (e.g. page views, purchases, etc.).

The personal data collected in the process may be processed by TikTok and linked to your TikTok account.

You can find more information on the handling of user data in the

Privacy policy of TikTok: https://www.tiktok.com/legal/privacy-policy-eea.

SSL encryption:

Our website/application uses SSL encryption to ensure the security of data processing and to protect the transmission of confidential content, such as orders, login data or contact requests that you send to us as the operator. You can recognize an encrypted connection by the "https://" in the address line of the browser instead of "http://" and by the lock symbol in your browser line.

If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Use of artificial intelligence: 

Our website/application also uses the services OpenAI from OpenAI Ireland Ltd, 1st Floor, The Liffey Trust Centre, 117-126 Sheriff Street Upper, Dublin 1, D01 YC43, Ireland (hereinafter referred to as "OpenAI") and AzureAI from Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA (hereinafter referred to as "AzureAI").

The data provided by the user is transmitted to OpenAI and Azure AI for processing in order to answer questions automatically.

Technical data such as make, model, motorization, year of manufacture, fault descriptions, symptoms or repair histories are used to generate customer-oriented responses. The data collected may also contain personal data. The users themselves determine whether only technical or also personal data is disclosed.

You can find more information on the handling of user data in the

Privacy policy of OpenAI: https://openai.com/de-DE/policies/row-privacypolicy/.

You can find more information on the handling of user data in AzureAI's privacy policy: https://azure.microsoft.com/dede/explore/trusted-cloud/privacy.

Vehicle scanner (APP):

The vehicle scanner can be used to scan vehicle registration documents and disclose data. When using the vehicle scanner, personal data, in particular the owner's name, license plate number, VIN, etc., can be recognized and, if necessary, processed.

Voice input/photo upload (APP):

Uploaded voice and image data, which may contain personal data, are analyzed. The personal data disclosed in the process can be processed.

Shakebugs:

Our website/application uses the services of ShakeBugs from Shake Ltd. Radnicka 47, Zagreb, Croatia (hereinafter referred to as "Shake").

Shake is used to analyze and correct errors in our application.

Technical data such as device type, operating system, app version, log files and, under certain circumstances, screenshots and screen recordings are collected. This data may also contain personal information if it is visible in the application/website.

You can find more information on the handling of user data in the

Privacy policy of Shake: https://www.shakebugs.com/privacy/.

Firebase (Google):

Our website/application uses the functions of Firebase, whereby the provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as "Google").

This function is used for authentication and data storage, in particular email address and password, device information (e.g. operating system, model, app version, etc.), app usage data and app interactions as well as the location, whereby the user has the option of deleting data independently.

See the following link: https://ehrenschrauber-app-prod.web.app/.

Honorary Helicopter (APP):

You can delete your account and all data here: https://ehrenschrauber-app-prod.web.app/.